Returns & Refunds Policy
ALL SALES ARE FINAL
Every o.r.a.n.a piece is a one-of-a-kind garment, newly handcrafted from vintage, pre-loved and deadstock textiles.
Because each piece is unique and made from limited, irreplaceable materials, all sales are final. We do not accept returns, exchanges or refunds.
THE NATURE OF OUR PIECES
While each garment is newly made, the textiles we use are vintage, pre-loved or deadstock. Natural variations, marks, signs of age, imperfections, irregularities and wear within the fabric are an inherent and expected part of every piece. These are not considered faults — they are part of the unique character and history of the reclaimed materials. Each piece is sold in its existing condition, as pictured and described.
BEFORE YOU PURCHASE
As each piece is unique and final sale, please check all product information, measurements and sizing carefully before purchasing.
GOT A QUESTION OR ISSUE?
If you've received the wrong item, or wish to discuss any special circumstances, please email us at Suz@oranabrand.com and we'll do our best to help. We're always happy to answer any questions before you purchase, too.